Privacy Policy
Effective Date: January 2024
KIWI Hospitality (“we,” “us,” or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our website, register for training programs, or otherwise interact with us.
Information We Collect:
We collect personal information from you in several ways, including:
- Information you provide directly:This includes your name, email address, phone number, job title, hotel/resort name (if applicable), and any other information you share when registering for a program, contacting us, or using our website.
- Information collected automatically:This may include your IP address, browser type, operating system, device information, website usage data, and search queries.
How We Use Your Information:
We use your personal information for legitimate business purposes, including:
- To process your program registration and provide training services.
- To communicate with you about your program, answer your questions, and provide customer support.
- To send you marketing and promotional materials related to our programs and services.
- To improve our website and training programs.
- To comply with legal and regulatory requirements.
Sharing Your Information:
We may share your personal information with third-party service providers who help us operate our website and deliver our training programs. These service providers are bound by contractual obligations to keep your information confidential and secure. We may also disclose your information if required by law or to protect the rights and safety of ourselves or others.
Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security:
We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Your Choices:
You have choices regarding your personal information:
- You can unsubscribe from marketing emails by clicking the unsubscribe link in the email.
- You can request access to your personal information or request its deletion by contacting us at info@kiwihospitality.co.ke
- You can manage your cookie preferences through your web browser settings.
Children's Privacy:
Our website and training programs are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.
Contact Us:
If you have any questions about this Privacy Policy, please contact us at info@kiwihospitality.co.ke